Why Is My External Hard Drive Not Showing Up

Summary :

1. Why Is My External Hard Drive Not Showing Up In My Computer
2. Not Reading External Hard Drive

Sometimes, when you connect an external hard drive to your computer, you may find it fails to show up. The external hard drive not showing up problem occurs frequently on Windows PC or Mac, and it could lead to data loss.

There are some useful fixes to the external hard drive not detected on Windows 10. Please read this page offered by MiniTool to know how to access the drive without data loss.

The drive shows up on This PC, Disk Management and Device Manager, but the Samsung Drive Manager is blank everytime. I've scoured the internet forums for a solution to this but it seems most people have a slightly different problem in that their external hard drives don't show up in the same places as me. You will have to find out the reason why your hard-drive is not showing up. There is a prospect that you have concerns with your driver, hardware or that your drive is bad. Use an Alternative Windows PC. Try connecting the hard-drive to another USB port on your PC. If it comes up, your issue may be a bad USB port.

External Hard Drive Not Showing Up PC

Whether you're plugging in a new hard drive or an old one to your computer, it is possible that you can't see it. Some people even reported that the external hard drive is showing up in devices but not in my computer. This is not a rare issue; it has ever happened to many people and will be happening to more.

What are the possible causes for external hard drive not showing up on computer issue?

• Insufficient power supply
• Lack of drive letter
• Outdated drivers
• File system issues
• Partition problems
• Dead USB port
• …

In the following content, I'll mainly discuss external hard drive not showing up/recognized on Windows 10 in 2 different situations. After that, I'll tell you what do I do if my hard drive is not detected.

External Hard Drive Not Showing Up in File Explorer

Seagate external hard drive not showing up.

I know there are a million posts about this issue, but I haven't come across one that fixed my issue and I really don't want to have to shell out a ton of money recovering my data. Running Windows 10 on an Asus K55N and connecting a Seagate Free Agent Go Flex Desk 2TB external drive. When I connect the drive, it shows in Disk Management and the Safely Remove Hardware icon, but I can't get it to populate in File Explorer. I have not tested on another computer, but I have tested with a different USB cable and was able to connect two other external drives. I did the trial of the Seagate Recovery Suite and was able to see all my files listed, I was just hoping to not have to pay to recover the data (if that's what it boils down to, so be it).- said Corey_23 on Tom's Hardware Forum

It's easy to find that an external hard drive doesn't appear in File Explorer after you connected it to a Windows 10 computer. You should go to open Windows Disk Management to check whether your disk shows up there. If you find the external hard disk showing up in Disk Management as unallocated/not initialized/offline, it would be easy to fix the external hard drive not recognized problem. This is what people described as external hard disk detected but not showing in My Computer.

Please read Recover Data From Disk Shows As Unknown Without Damaging It to learn how to fix this.

External Hard Drive Not Showing Up in Disk Management

WD external hard drive not recognized Windows 10.

Case 1:

I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. It doesn't show up in My computer, Device Manager or Disk Management. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. The drive works fine on my other computer. It has the WD Unlocker Software built in.- posted by Lagnaetti on Windows 10 Forums, Drivers and Hardware

Obviously, Lagnaetti finds that his external hard drive is not being detected by My computer, Device Manager or even Disk Management. Mac app connect alexa. He wants to know how to fix the external hard disk not detected issue. In fact, there are some cases in which an external hard drive doesn't show up due to it being broken physically. Yet, there are still chances that the unrecognized hard disk can be repaired.

In addition, there are also some people who said their PS4 external hard drive is not recognized or Xbox One external hard drive is not detected/not showing up. I suggest that they connect the external hard drive to the computer and check.

How Do I Get Windows 10 to Recognize My External Hard Drive

1. Change a USB port.
2. Check the drive in Disk Management.
3. Run the Troubleshooter.
4. Update/uninstall/roll back driver.
5. Reinstall USB controllers.
6. Enable legacy USB support in BIOS.
7. Update system to the latest version.
8. Disable USB selective suspend setting.
9. Update motherboard chipset drivers.
10. Fix the system built-in drivers.
11. Kill virus on the computer and external drive.

There are many useful workarounds for fixing the external hard drive not being detected in Windows 10 (how to repair hard disk not detected in Windows 7 is basically the same).

Method 1: Change a USB Port

The most direct reason why an external hard drive is not detected by computer is a broken USB port. You should try to connect the hard drive via another USB port or on another computer. If the USB device not recognized problem is solved, it is the USB port that should be blamed.

Additionally, the USB drive not showing up Windows 10 may also occur when the power supply of a USB port is not sufficient. In this case, I advise you not to use USB hubs because some of them are not able to provide enough power supply to the external hard drive.

Method 2: Check & Fix the Drive in Disk Management

Sometimes, an external hard drive not showing in Windows Explorer could appear in Disk Management. How to open Disk Management:

1. Press Windows + X keys.
2. Click on Disk Management option from the pop-up menu.

What prevents a drive from showing up:

• External hard drive Unallocated
• External hard drive Not Initialized
• External hard drive Offline
• No drive letter

How to fix the problem in the above 4 cases:

Case 1: create a new volume.

1. Right click on the unallocated space.
2. Choose New Simple Volume (or other volume types you need).
3. Click on the Next button in the New Simple Volume Wizard Welcome window.
4. Specify the volume size and click Next.
5. Finish Assign Drive Letter or Path and click Next.
6. Finish Format Partition and click Next.
7. Click on the Finish button in the New Simple Volume Wizard Completing window.
8. Wait for the operation to complete.

Watch how to Create Partition with MiniTool Partition Wizard.

Case 2: Initialize Disk:

1. Right click on the unknown, Not Initialised disk.
2. Choose Initialise Disk from the context menu.
3. Choose a partition style from MBR and GPT and click on the OK button to confirm.
4. Wait for the operation to complete.

Use MiniTool Partition Wizard to Initialize to MBR Disk or Initialize to GPT Disk.

Thunderbolt hard drive case. Case 3: set Online:

1. Right click on the disk which shows Offline.
2. Choose Online from the pop-up menu.
3. Wait a second.

Case 4: Change Drive Letter and Paths:

1. Right click on the disk partition which has no drive letter.
2. Choose Change Drive Letter and Paths from the context menu.
3. Click on the Add button in the pop-up window.
4. Assign a drive letter to the partition and click OK to confirm.
5. Wait a second.

Change Drive Letter more easily with MiniTool Partition Wizard.

Do you want to recover your files from external hard drive not detected? If yes, please read the following tutorial.

How to recover files from external hard drive not detected?

Step 1: download MiniTool Power Data Recovery. Then, install and launch it.

Step 2: Choose Removable Disk Drive from the main window and select the external hard drive.

Step 3: click on the Scan button to scan the selected external hard drive.

Step 4: browse the scan results during the scan. Alternatively, you can wait until the end of the scan and then select the files you want to restore.

Vegas royal slots. Step 5: press the Save button and choose another drive with enough free space to store the recovered files.

Step 6: press the OK button to confirm the selection and start external hard drive file recovery.

At last, you can check the recovered files to put an end to the recovery work.

Please read this page if your external hard drive seems dead and you need to recover important data from it:

If you are stuck in finding ways to recover files from dead external hard drive efficiently, this passage will be very helpful.

Method 3: Run Troubleshooter

For USB device not recognized in Windows, there is a useful tool to help: Hardware and Device Troubleshooter.

How to run Hardware and Device Troubleshooter:

1. Open Settings the way you like.
2. Choose Update and Security from Windows Settings panel.
3. Go to the Troubleshoot tab.
4. Scroll down to choose Hardware and Devices from the right pane.
5. Click on the Run the Troubleshooter button.
6. Wait for the detecting to complete.
7. Once the scan is completed, Windows will list the found issues.
8. You should choose the issue you want to fix and click Next.

Method 4: Fix Device Driver Problems

You can open Device Manager to check and fix the issue.

1. Press Start + X keys on the keyboard.
2. Choose Device Manager from the pop-up menu.
3. Expand Disk drives option.
4. Right click on the problematic drive.
5. Choose from Update driver, Uninstall device and Properties.
6. Finish the rest steps by looking at system prompt.

• The Update driver feature helps to fix the USB drive not recognized problem due to a corrupted/outdated device driver.
• The Uninstall device feature is used to uninstall your USB external hard drive with the issue. After that, you should remove the USB device from the computer and then reconnect it after at least 1 minute. This is useful when your USB driver has become unstable or corrupt.
• The Properties feature will help you further diagnose the problem by looking at the error Besides, you can choose to Roll Back Driver by shifting to Driver tab after clicking Properties.

Method 5: Reinstall USB Controllers

Why Is My External Hard Drive Not Showing Up In My Computer

Also, you should open Device Manager using the above method or other ways you like. Then, finish the following steps:

1. Find and expand Universal Serial Bus controllers.
2. Right click on a device and choose Uninstall device from the context menu.
3. Click on the Uninstall button in the pop-up window.
4. Repeat step 2 and step 3 to uninstall all devices under Universal Serial Bus controllers.
5. Restart your computer and Windows will install the USB controllers automatically.

Method 6: Enable Legacy USB Support

Sometimes, you may find your hard disk not detected in BIOS. This may be caused by the disabled Legacy USB Support.

How to enable USB support:

1. Restart your PC.
2. Press the corresponding button to enter the BIOS utility.
3. Shift to Advanced tab.
4. Choose USB Configuration.
5. Select Legacy USB Support and set it to be Enabled.
6. Exit and save changes.

It's not an easy task to recover data from a hard disk that is not detected in BIOS especially when the disk is an internal one. The good news is MiniTool Power Data Recovery bootable edition provides an easy way to recover data when the PC won't start. As for how to recover data from undetected internal hard disk step by step, please read:

Casino slot machine games list. If you're stuck in the data recovery from corrupted internal hard disk, the solutions and software provided here will be of great help.

Method 7: Install the Latest Windows Updates

This method has the same functionality as the Update driver.

1. Type Windows Update into the Cortana search box.
2. Select Check for updates from the Best match.
3. Click on the Check for updates button and wait.
4. Finish the rest operations according to prompts.

If you find some files get lost after Windows Update, please use MiniTool Power Data Recovery to recover data at once.

Method 8: Disable USB Selective Suspend Setting

1. Type power plan into the Cortana search box.
2. Select Choose a power plan from the search result.
3. Click Change plan settings next to the plan used currently.
4. Click Change advanced power settings.
5. Find USB settings and click on the + button to expand it.
6. Click on the + button to expand USB selective suspend setting.
7. Change Setting to be Disabled.
8. Click on the Apply button to confirm and click on the OK button to close.

Method 9: Install the Latest Chipset Drivers for Motherboard

1. Look for the documentation of your computer to find the name of the motherboard manufacturer.
2. Visit the website of the manufacturer.
3. Find the drivers proper for your motherboard and install it on your computer.

Method 10: Repair the System Built-in Drivers

• Press F8 or another button to enter the safe mode during the boot process; select restart or shut down the computer and power on it later to enter the normal mode (to repair the registry).
• If the problem persists, please enter safe mode again to choose System Restore in order to restore your system to an earlier point when there's no such problem.
• If the problem persists, please use the system disk to repair; open the command prompt, enter SFC / scannow, press Enter and insert the original system disk to repair the system
• If the problem persists, please set the CD-ROM as the first boot device in the BIOS; then, insert the system installation disc and press R key to select repair installation.
• If the problem still persists, I advise you to reinstall your OS.

Method 11: Run Anti-virus Program

If your PC is attacked by virus, unfortunately, any external hard drive connected to this PC will be affected. The virus may cause the external hard drive not showing issue. Please run anti-virus software to kill the virus and get Windows 10 to recognize your external hard drive.

RECOMMENDATION:

To recover data from virus infected external hard drive, you can try using MiniTool Power Data Recovery because of its excellent performance, high security, and simple operations. How to recover files after virus attack:

I feel glad to share solutions with users to help them recover files deleted by virus attack quickly and safely.

How to Fix: External Hard Disk Detected But Not Opening

There are also some people saying that their external hard drive could be detected by Windows, but can't be opened. The most direct reason is the file system problem.

When the file system of your hard drive is not supported by Windows, you won't be able to access the drive. For instance, Windows gives no support for the ext4 file system (designed for Linux) and the HFS + file system (designed for Mac).

After clicking on the drive, you'll be asked to format the disk before you can use it.

• If you choose Format, you should know that all your data saved here will be lost.
• If you choose Cancel, you will see the message: The volume does not contain a recognized file system.

Actually, themost common causes are:

• The file system is damaged.
• The file system is not supported.
• The drive becomes RAW.
• The parameter is incorrect.
• The file or directory is corrupted and unreadable.
• …

2 Methods for Solving External Hard Disk Detected But Not Opening

1. Run CHKDSK in Command Prompt.
2. Reformat the drive by using MiniTool Partition Wizard.

There are two useful methods for fixing the external hard drive detected but not opening error: run CHKDSK and format the drive.

Method 1: run CHKDSK.

1. Type cmd into the Cortana search box on the taskbar (what if Windows 10 taskbar is not working?).
2. Right click on Command Prompt from the search result.
3. Choose Run as administrator from the context menu.
4. Choose Yes in the User Account Control window.
5. Type chkdsk /r * (* stands for the drive letter) and press Enter.
6. Wait for the stages to complete.

Method 2: format the drive.

1. Launch MiniTool Partition Wizard.
2. Select the drive with an unsupported file system.
3. Choose Partition from the menu bar and choose Format from the submenu.
4. Choose NTFS or FAT32 as the new file system.
5. Click on the OK button to confirm.
6. Press the Apply button in the main software window.
7. Choose Yes in the pop-up window to apply pending changes.
8. Wait for operations to complete.
9. Click on the OK button in the Successful window.

Click to see Format Partition Tutorial.

Conclusion

Though it may seem strange, it is not a rare problem that the external hard drive is not showing up/recognized/detected. There are many factors that could lead to this problem. When you find that your external hard drive is not showing up in your computer, please use the methods mentioned above to help your computer recognize the hard drive. You can also refer to this post to learn how to recover data from your external hard drive in different ways.

External Hard Drive Not Showing Up FAQ

Summary :

External hard drive not showing up? Windows doesn't recognize external hard drive? How to make such drives appear in Windows so as to access the files in it? In this post, we show you the most feasible solutions as well as more approaches that could help you recover data from external hard drive not appear.

While scanning forums, we find so many users are bothered with the external hard drive not showing up issue. Here is one typical case we extract from ccm.net:

Q: Seagate external hard drive not showing up in my computer
My 320 GB Seagate external hard drive is detected but not showing up in my computer. In cmd> diskpart> list volume it does not show up. In Device Manager it gets detected. In Disk Management it shows up as 'unallocated'. If I initialize it, will I lose all data on the drive? It had 4 partitions. In My Computer also it does not show up. Even BIOS recognizes it. What to do? I don't want to lose any data on the drive. If I initialize it in device manager will I lose data?

Are you also troubled by hard drive not showing up? Have you got the effective workaround? If not, we give you 10 possible reasons as well as solutions to help you address this issue.

A USB flash drive may also fail to be recognized by Windows 10, but don't worry, you can fix the problem and recover data from it in most cases.

You might also be interested in Hard Drive Space Is Missing? Take These Ways to Find It out

Case 1. The hard drive is not initialized

This usually applies to new hard drive not showing up. If you are using a brand new hard drive, please check out if this hard drive needs initializing. You may go to Windows Disk Management and have a check. If Disk Management shows the disk as 'unknown/not initialized' and pops up a window asking you to initialize it, this new hard drive really needs initialization before you can use it. Then, you will have to create new partitions on it to make the new hard drive appear on computer.

To make things easy, use MiniTool Partition Wizard to help you. Mr woo slot machine. Detailed steps are shown below:

Step 1. Run MiniTool Partition and choose Create Partition.

In this main interface of this free partition manager, distinguish the new hard drive by viewing the hard drive information. Since a new drive has no partition, please select the unallocated space and choose Create Partition from the action panel.

Step 2. Customize the new partition.

In the pop-up window, specify the partition label, partition type, drive letter, file system, cluster size, and partition size. Then click OK.

Step 3. Click Apply on the top left corner to start.

When you have created new partitions on the new drive, go to File Explorer to check. These should remove new hard drive not showing up error.

Case 2. The hard drive has no drive letter

External hard drive not showing up also occurs when the partition on the external hard drive has no drive letter. To make the hard drive show up, you just run MiniTool Partition Wizard and add a drive letter to it.

1. At the disk map, select the partition that has no drive letter and choose Change Drive Letter from the action panel.
2. In the pop-up window, drop down the drive letter box and choose a drive letter you like. Then press OK button.
3. Back to the main interface of MiniTool Partition Wizard, Click Apply on the tool bar to put this operation into effect.

Case 3. Hard drive is hidden

If the hard drive is hidden by some partition manager, it won't appear in File Explorer. However, this time you cannot fix this issue by simply add a drive letter to it. You should use that specific partition manager or MiniTool Partition Wizard to unhide that partition.

But how do you know the hard drive is hidden or not? Usually, hidden drives also have no drive letter, but cannot be fixed by adding a drive letter. You can open Disk Management, right-click the partition that has no drive letter, and see whether the feature 'Change Drive Letter and Path…' is greyed out.

If this feature is greyed out indeed, you can use MiniTool Partition Wizard to help.

1. In the main interface of MiniTool Partition Wizard Free, select the hidden partition and choose Unhide Partition from the action panel.
2. Select a drive letter from the pop-up window and then click OK. Step 3. Press Apply at the tool bar.

Not Reading External Hard Drive

Case 4. Partitions are lost

If all partitions on the external hard drive are lost due to some reasons like virus attack and corrupted partition table, the external hard drive not showing issue occurs. In this case, the first trying is to recover all lost partitions by using MiniTool Partition Wizard Pro (not supported in the Free Edition).

Step 1. Go to Partition Recovery feature.

Run MiniTool Partition Wizard to the main interface. Then right-click the external hard drive and choose Partition Recovery from the tool bar.

Step 2. Choose scanning range.

Select the scanning range such as the full disk, the unallocated space only or specify the scanning range and click Next. It is recommended to choose 'Full Disk' or 'Unallocated Space' if you do now know the specific starting LBA and ending LBA for the lost partitions.

Step 3. Set the scanning range.

Choose Quick Scan first. If this does not work for you, the go back to choose Full Scan.

Step 4. Check all partitions you need.

Microsoft office business 2019. After a while, MiniTool Partition Wizard will list all partitions it has found. Here you can double-click a partition in the list to check the files in it. After confirmation, check all partitions you want to restore. Please note that partitions not checked will be lost and MiniTool Partition Wizard cannot help you that time.

Step 5. Confirm the operation by hitting Apply.

If MiniTool Partition Wizard fails to find the lost partitions for you, you can try professional data recovery software which helps recover data from lost partitions. Luckily, MiniTool Partition Wizard Pro Ultimate just comes with such a powerful function. And you may just follow the guide below to have a try.

Step 1. Go to Data Recovery.

After installing this data recovery software, run it to get the main interface. Then right-click the partition of the external hard drive to choose Data Recovery.

Step 2. Check files you need.

MiniTool Partition Wizard will immediately start the scanning process and list the found files as well. During this process, you can unfold each partition folders to check what files are the one you need. Please make use of the Preview feature to help you determine when it comes to TXT files and images. However, to get the best disk recovery result, it is recommended to wait for the completion of the scanning.

Step 3. Save files.

Tick the ones you need and press Save to store the selected files to a safe location. Note that you should choose another disk instead of the external hard drive to be recovered.

When you have finished data recovery, you can recreate new partition on the drive to cope with hard drive won't show up issue.

Case 5. Unsupported or RAW file system

If the external hard drive has unsupported files system or hard disk become RAW, the partition bar won't show up in Windows File Explorer. You can only see the drive icon and drive letter there. If you try to access the drive, Windows requires formatting.

To fix this issue, you need to recover data from the external hard drive first, and then reformat the hard drive with FAT/NTFS file system. Please refer to Case 4 and use MiniTool Power Data Recovery (Damaged Partition Recovery) to help you recover data. Then use MiniTool Partition Wizard Free Edition to do the formatting.

Case 6. Drive not enabled in the BIOS

If hard drive is not showing up in Disk Management and Device Manager, it may be because it is not enabled in System Setup (BIOS). Some motherboard manufacturers disable unused ports in the BIOS by default, which is the common reason for the 2nd hard drive not showing up in Windows 10/8/7. You will need to enter BIOS to verify their current states and make sure all hard drives are enabled. Note that different computer manufacturers have different methods to enter system BIOS, please check your system documentation for specifics.

Case 7. Faulty cable or port

If the data cable is damaged or the connection is incorrect, the BIOS will not detect the SATA cables and can sometimes fall out of their connection. Be sure to check your SATA cables are tightly connected to the SATA port connection. The easiest way to test a cable is to replace it with another cable. If the problem persists, then the cable is not the cause of the problem.

Case 8. Troubleshoot drivers

Usually, Windows offers hard drive drivers and the manufacturer of your SSD may also have released some drivers to support your disk. However, it is possible that they are the causes of your hard drive not showing up problem. If the driver you use is outdated or problematic, you need to disable or uninstall it. If you are not familiar with the process, use professional driver tool to help you get rid of the worries.

Case 9. Virus attack

Some malware or viruses can lead to hard drive not showing up issue. It is possible that there are such malware or viruses on your computer. In this case, please run security software on your computer to scan out and remove these malicious programs. Then, check if Windows doesn't recognize external hard drive issue still persists.

Case 10. Faulty hard drive

If you have completed the above checks and the external hard drive is still not showing on your computer, you should send the hard drive to repair center and check whether it fails. If it is still in the warranty, please proceed to begin a warranty replacement.

We also recommend reading our guide Quick Fix 'SSD Not Showing up' in Windows 10 without Data Loss.

Summary

Above are the top 10 situations as well as the solutions for new hard drive not showing up/external hard drive not showing up. You may just have a try and see if they are helping. We hope you will never take the last one. If you have any questions or better suggestions, let us know by tying them in the comment section below. Or you can contact us via [email protected].

External Hard Drive Not Showing Up FAQ

1. Check if the hard drive appears in Disk Management and all the partitions do have a drive letter.
2. Check if the hard drive is properly installed.
3. Check if the hard drive is BIOS detected.
4. Connect the hard drive to anther interface or another computer.
5. Check if the hard drive is physically damaged.

1. Check WD external hard drive in Disk Management. Do all the partitions seem normal?
2. Try another USB port or another computer.
3. Troubleshoot the driver issue.
4. Format the hard drive.

1. Run diskmgmt.msc. In the pop-up window, you will find all disks connected to your computer.
2. Open This PC on Windows 10, then you will see all the partitions on your hard drives are shown up there. Be aware that only FAT and NTFS partitions can be accessed normally.